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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashtyn

March 26, 2026

5  out of  5
rating by Ashtyn
"I’ve had StateFarm for almost a decade and they’ve always been amazing. They always take the time to ensure their customers are taken care of."
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Dakota Nole

March 19, 2026

5  out of  5
rating by Dakota Nole
"Great honest people at State Farm. I would recommend them to anyone that needs insurance for anything."
We responded:
"Hi Dakota, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! We hope to continue exceeding your expectations with great service. See you next time!"
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Alexis Hodge

March 18, 2026

5  out of  5
rating by Alexis Hodge
"Great experience! Zach worked with my father and I when I got my new car and needed insurance. He took care of everything quickly and was great help!"
We responded:
"Alexis, thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! See you soon!"
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Mrs. Herzig

March 18, 2026

5  out of  5
rating by Mrs. Herzig
"Homeowners, auto, and life insurance. They saved me over $100 a month and the agent Tyler Givens was able to walk me through an amazing opportunity for my daughter and get her covered on insurance as well. I am so happy. Customer Service was 10/10."
We responded:
"Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We look forward to providing you with more great experiences in the near future. We're here for you anytime!"
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Rebecca Buttry

March 8, 2026

5  out of  5
rating by Rebecca Buttry
"As of now my experience with Tyler was amazing. He answer all my quote questions on my car search experience. I switched from a 3 year relationship with gainsco to join their agency. I pray it is the right choice. The rates stay the same and even lowered every 6 months. I also went with the safe driving to at least get a 2% discount if not the 10% because I was told even if I had my phone in hand a lot are went over the speed limit at times "guilty" I wouldn't see a higher rate that I would only loose the full discount of 10% and get 2% instead. So I can let you know my full experience in 6 months. Overall the communication was great and customer service. Thanks you Tyler, you where amazing 😁"
We responded:
"Thank you for the amazing review, Rebecca! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kaye Harper

February 26, 2026

5  out of  5
rating by Kaye Harper
"We have State Farm homeowners, auto and umbrella protection through Jeremy Gordon’s agency in Rutledge. Everyone in their office greets you like an old friend. My questions and concerns are answered with clarity and patience.The process of buying a new house and obtaining homeowners for it went very smoothly with the help of Tyler Givens."
We responded:
"Thank you for the amazing review, Kaye! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Kiwi Green

February 24, 2026

5  out of  5
rating by Kiwi Green
"Used them over a year ago, decided to go back because I just love the company. When I called they were so friendly and Zack was awesome! He worked around every angle he could to try and get a good deal! I will always recommend this office to anyone!"
We responded:
"Welcome back Kiwi! Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! Our goal will always be to provide the best experience, and we love knowing yours was no different. "
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Travis Stansberry

February 21, 2026

5  out of  5
rating by Travis Stansberry
"Thanks to Tyler I went in looking for a quote and left with a new policy. Not only that but they beat my current insurance rate by hundreds. Great service and really nice folks. Definitely a 5 star for me."
We responded:
"Travis, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! Please let us know what we can do for you in the future."
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PaPa GriZZly

February 12, 2026

5  out of  5
rating by PaPa GriZZly
"love it"
We responded:
"Hello PaPa, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Hope you visit us again soon!"
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Misty Short

February 11, 2026

5  out of  5
rating by Misty Short
"Was very helpful doing what need to be done to get the insurance I wanted. Great people to get Insurance. Thank you so much."
We responded:
"Misty, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
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josh rogers

February 10, 2026

1  out of  5
rating by josh rogers
"****Be Aware*** I was Loyal customer for over 10 years several policies unfortunately no more after being disrespected and verbally attacked by a new agent when questioned why rates were going up I occurred no speeding tickets or claims filed just 25% increase and a refer to my app explained I was having trouble with app instead of helping the young man was offensive provocative very unprofessional i addressed agents behavior with Jeremy Gordon no apology instead I received a he's new advised me to talk to his condescending mother Sandy also unknowledgeable and another 25% increase I tried for Months with no help from a knowledgeable agent at Jeremy Gordon Rutledge State Farm branch very disappointing, if they want to handle their business through an app they should be more knowledgeable with the app they are pushing and how to fix problems that may occur. ***Save Money and choose any one other then Jeremy Gordon State Farm**** if a problem occurs Jeremy is going to tell you to talk to his Mommy and trust me she is no help either smh. If you wanna keep state farm I suggest go to any other location besides this one this place is Joke"
We responded:
"Thank you for sharing your feedback. We are truly sorry to hear that you are dissatisfied; however, we must respectfully disagree with the version of events described in your review. At Jeremy Gordon State Farm, we take pride in providing professional and respectful service to all our clients, and we find your characterization of our team to be both disparaging and inconsistent with our commitment to excellent customer care. We understand that insurance rate changes can be frustrating, and we strive to explain these adjustments clearly and assist our customers through any challenges, including those related to our app. We regret that your experience did not reflect this standard. If you would be willing to discuss your concerns further, we encourage you to contact our office directly at 865-828-4663 or jeremy@jgordoninsurance.com. We value the opportunity to address any misunderstandings and work toward a positive resolution. Thank you for your attention. Sincerely, Jeremy Gordon State Farm Team"
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Blake Lockhart

January 29, 2026

5  out of  5
rating by Blake Lockhart
"Zach made my experience flow with extreme ease. He is knowledgeable and is always willing to go above and beyond what is already expected of him. Thanks to him I can now afford my car insurance at a GREAT price!"
We responded:
"Dear Blake, We are grateful and appreciate the time you took to leave your review. We are happy to read that our team has been able to provide exceptional service for you. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Thanks again and we look forward to seeing you again soon."
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Jason Welch

January 29, 2026

5  out of  5
rating by Jason Welch
"Some of the friendliest staff you will ever meet and will defiantly give you the best rate possible!!"
We responded:
"Hello Jason, We are grateful and appreciate the time you took to leave your review. We're always happy to help so don't hesitate to contact us if you ever need anything. We look forward to keeping up the great work! Thanks again and we look forward to seeing you again soon."
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Kim Scarbro

January 27, 2026

5  out of  5
rating by Kim Scarbro
"Tyler was very helpful with all my insurance needs. He was very patient and assisted me in getting the best."
We responded:
"Hey Kim, Thanks for the great review! We're thrilled that you had a great experience at our location. As always, our team is looking forward to your next visit. We look forward to seeing you again soon."
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Floyd Branham

January 24, 2026

5  out of  5
rating by Floyd Branham
"I have had a great experience with Jeremy Gordon insurance, especially Amber. Any questions or issues that has come about has been answered. 10 of out 10 I recommend her and Jeremy Gordon insurance."
We responded:
"Hi Floyd, we appreciate the time you took to give us such a great rating! We are so happy that you are enjoying working with Amber. We truly value your recommendation and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
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Brendan Whitcomb

January 19, 2026

5  out of  5
rating by Brendan Whitcomb
"Tyler has been great getting everything ready for us. He has been very patient in a process that has been difficult. He was always very informative and promptly returned calls and texts. Couldn’t ask for better service"
We responded:
"Greetings Brendan, Thanks so much for taking the time to share your positive experience! We value your feedback and look forward to seeing you again soon! We look forward to serving you many more times in the future! See you soon!"
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Kaitlyn Stittums

January 16, 2026

5  out of  5
rating by Kaitlyn Stittums
"I can’t say enough good things about Tyler at Jeremy Gordon’s State Farm office. I’ve had nothing but headaches with other insurance companies, from rising prices to poor communication, and it was such a relief to finally deal with people who actually care. I called Jeremy Gordon’s office and spoke with Tyler, even before I was officially a customer, and he was incredibly kind, patient, and helpful. He, very professionally, makes you feel like he grew up down the street from you. They’ve taken great care of my papaw for years, and now I understand why. Because of how Tyler treated me and the trust my family has in this office, I switched my insurance to them and couldn’t be happier. The process was smooth, the pricing was straightforward, and I finally felt like more than just a policy number. If you want an agent who treats you like family, I highly recommend talking to Tyler at Jeremy Gordon’s State Farm office."
We responded:
"Greetings Kaitlyn, Thank you for taking the time to share your experience. We truly appreciate your recommendation of Tyler. We will work hard to continue going above and beyond! We hope to continue exceeding your expectations with great service. Sincerely, Jeremy Gordon._"
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Chelsea Stapleton

January 15, 2026

5  out of  5
rating by Chelsea Stapleton
"I have had State Farm since I was a teenager. My father, brother, and mother all have State Farm as well. I was recently in a very serious accident, to which the other party was at fault. My underinsured driver policy took over and Tyler and Zach have been such big helps! I’ve had a lot of issues with Enterprise and every time I’ve called they have immediately gotten me the help I needed! I highly recommend using them! Thank you guys for all of your help!"
We responded:
"Hey Chelsea, We are grateful and appreciate the time you took to leave your review. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. Please let us know what we can do for you in the future."
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logan dyar

January 14, 2026

5  out of  5
rating by logan dyar
"Very good company. Great communication and friendly staff"
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Rob

December 19, 2025

5  out of  5
rating by Rob
"Great, expedient service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gerry Sapp

December 18, 2025

5  out of  5
rating by Gerry Sapp
"Tyler was super helpful. He noticed I was getting charged for not having autopay set up so he waived it then reached out and made sure I was taken care of. Everytime someone at the office calls they are all patient and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alexis Myers

December 15, 2025

5  out of  5
rating by Alexis Myers
"We chose to go with State Farm due to their compatible rates! We saved over $100 for just switching to State Farm! We also used Tyler, he was great to work with & made the process so easy and smooth transition! Thank you, State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Andrew Wright

December 10, 2025

5  out of  5
rating by Andrew Wright
"Tyler has been so helpful with anything we have called him about. He is quick to respond and very professional. We will keep our business with them."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Diamond

December 9, 2025

5  out of  5
rating by Dave Diamond
"I am updating this review to continue to encourage this excellent business. The hometown service combined with world class reach and competitive rates is impossible to beat. I would not get my insurance anywhere else. These folks are the best. Responive and always helpful, they set the bar for customer service."
We responded:
"Thank you Dave, we greatly appreciate your continued business!"
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Ashley Powers

November 12, 2025

5  out of  5
rating by Ashley Powers
"Tyler’s customer service is unmatched! He did an amazing job explaining the policy to ensure I got the exact coverage I wanted. He also answered all my questions. I highly recommend Tyler he definitely went the extra mile ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"